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14 days, no drama — everything you need to know about returning items and getting refunds.
We offer a 14-Day Return Policy on every eligible order.
Eligible items must be unused, undamaged, and returned in their original packaging within 14 days of delivery.
Gift cards, memberships, activated SaaS licenses, digital products, and other products identified as non-returnable cannot be returned after activation or delivery.
Returned products must remain in resalable condition. Products showing misuse, alterations, missing components, or customer-caused damage may not qualify for a refund.
Customers should submit a return request within 14 days of delivery and provide the applicable order information and reason for requesting the return.
Return requests are reviewed before collection. Approval depends on product eligibility, condition, return timing, and compliance with the applicable return requirements.
For approved returns, a collection may be arranged through an authorized delivery partner. Customers should securely package the item before handing it over.
Where applicable, return shipping may be arranged at no additional cost for eligible returns. Conditions may differ for specific products or customer-requested returns.
Customers should report damaged, defective, or incorrect products within 48 hours of delivery and provide photographs or other information when requested.
If an incorrect product is delivered, customers should report the issue promptly. After verification, an eligible replacement or refund may be arranged.
Returned products are inspected after reaching the designated facility. Refund eligibility is confirmed only after the returned item passes the applicable inspection.
Approved refunds are generally processed within 5–7 business days after inspection and approval. Processing times may vary depending on the selected refund method.
Eligible refunds may be provided through bank transfer, UPI, or store credit, depending on the available options and customer preference.
Pickup agents and delivery representatives cannot provide cash refunds when collecting returned products. Approved refunds are processed separately after verification.
Customers may choose store credit when available. Store credit may be subject to applicable usage conditions and cannot necessarily be exchanged for cash.
If a scheduled collection cannot be completed because the customer is unavailable or the package is not ready, another collection attempt may be arranged.
Products returned without required accessories, components, packaging, or included materials may be subject to partial refund, rejection, or other applicable adjustments.
Products purchased as part of promotional offers may have specific return conditions. Eligibility will be determined according to the applicable offer terms.
Original delivery charges may not always be refundable. Refund treatment depends on the reason for return and the applicable return conditions.
A return may be rejected when the product is outside the return period, ineligible, damaged through misuse, incomplete, or otherwise inconsistent with the return requirements.
We may update this Return and Refund Policy when our procedures, services, or applicable requirements change. Updated terms will be published on this website.